Refund Policy for AI-Based Image Generation Service

Overview

We aim to deliver high satisfaction with our AI-based image generation service. However, we understand that under certain circumstances, you may seek a refund. This policy outlines the conditions under which refunds may be granted.

Eligibility for a Refund

• Non-Delivery of Product: If due to some technical issues you do not receive the generated image after your payment has been confirmed, you may be eligible for a refund.
• Major Defects: Although all the images are thoroughly tested before release, unexpected errors may occur. If the generated image has significant defects, and we are unable to correct it within a reasonable time, you may be entitled to a refund.
• Accidental Purchase: If you accidentally purchase an image more than once, we will issue a refund for the duplicate purchases provided the claim is made within 24 hours of the purchase.

Limitations

• Dissatisfaction: We do not issue refunds for merely being dissatisfied with the result of the generated image. We encourage you to review the description of the service before making a purchase.
• Modification of Generated Image: Refunds will not be provided for issues related to alterations or modifications of the generated image by the user.

Process for Requesting a Refund

To request a refund, please contact us at [email protected] with your order number and a detailed explanation of your reason for requesting a refund. We will evaluate your request and inform you of our decision within a reasonable time frame.

Changes to Refund Policy

We reserve the right to modify this refund policy at any time, and such modifications are effective immediately upon posting the modified policy to our website.